Quality isn't a promise here. It's a process you can audit.

Most networks tell you their leads are good. We'd rather show you the machinery: who gets into the network, what we check on every delivery, and exactly what happens when something slips through.

Upstream Control

It starts before the first call: who we let in.

Publisher vetting & onboarding

Every publisher is reviewed before activation: company verification, traffic method review, sample creative audit, and network references. Approval is per-vertical — passing for auto insurance doesn't grant Medicare access. Full process on the publisher vetting page.

Traffic source disclosure

Publishers must disclose where traffic originates — channel, creative, and landing flow — before launch, and re-disclose when anything material changes. Undisclosed source switching is grounds for removal.

On Every Delivery

What we check while the traffic flows.

Duplicate & recycled detection

Every lead and caller is checked against delivery history. Duplicates inside your dedup window are blocked or auto-credited — you don't pay twice for the same consumer.

Call scoring & qualification

Calls are scored on connected time, intent signals, and your qualification criteria. Sub-threshold calls never bill. Scores feed publisher rankings, so quality compounds.

Fraud signals monitored

Repeat-caller patterns, carrier/line-type anomalies, short-call clustering, geo mismatches, and incentivized-traffic fingerprints — flagged automatically, investigated by humans.

When Something Slips Through

The return policy, stated plainly.

These are the standard terms. Your IO states your exact numbers — and the IO is the contract, not this page.

ScenarioOutcomeWindow
Call under bufferNever billedAutomatic
Duplicate lead or callerBlocked or auto-creditedAutomatic
Fails agreed qualification criteriaReturnable for creditStated dispute window (typ. 3–5 business days)
Consent cannot be evidencedCredited, publisher investigatedAny time
Confirmed fraudCredited in full, publisher removedAny time
Evidence

Recording, consent, and audit trail.

Every billable event carries its evidence with it. When your compliance team asks "prove it," the answer is an export, not a meeting.

  • Call recordings linked to every billable call record
  • Consent capture — method, language shown, and timestamp retained
  • Source chain — which publisher, which campaign, which creative
  • Retention — records kept per the schedule in our consent practices

Put our quality claims under a microscope.

Whether you're looking to scale advertiser demand or grow as a publisher, let's talk about what fits your goals.

Get in Touch
contact@closecrewmarketing.com(We reply within one business day)